SHIPPING & RETURNS

SHIPPING POLICY

UK ORDERS

 

Usual dispatch time is 1 to 5 Business Days.
UK orders sent via Royal Mail (usually delivering 1 to 2 days)

PLEASE ALSO BE PATIENT WITH PROCESSING & DISPATCH TIMES AT BUSY TIMES OF YEAR.

ADVANCE ORDERS ARE RECOMMENDED AS THINGS DO TAKE LONGER WHEN WE ARE BUSY.

IT CAN OCCASIONALLY TAKE UPWARDS UP 14 DAYS TO TURN AROUND.

 

ALL INTERNATIONAL ORDERS

 

Usual dispatch time is 1 to 5 Business Days.
All International Orders sent via Royal Mail International Tracked service
European Delivery time is 3 to 5 working days from dispatch.
Rest of the World Delivery time is 5 to 7 working days from dispatch.

We reserve the right to change shipping times in our busiest periods.

RETURN & EXCHANGE POLICY

Defective mugs please contact: thegoodmugco@gmail.com

Unwanted cushions will not be accepted if bag and cushion have been tampered with.